Your information, handled with care

1. Who we are

Why&Wonder is an independent online seller operated from Switzerland. Contact: support@whyandwonder.com, Hauptstrasse 30, 4566 Halten, Switzerland.

2. Information we collect

Depending on how you use the store, we may collect your name, email, billing and delivery address, order details, payment status, customer-service messages, device and browser information, approximate location and information you submit in a review or message. Payment card details are processed by payment providers.

3. How we use information

• To process, confirm and deliver orders;
• To provide returns, refunds and customer support;
• To prevent fraud and security incidents;
• To operate and improve the Shopify store;
• To measure advertising and website performance; and
• To send marketing messages where permitted and where you have not opted out.

4. Providers and sharing

We use Shopify, payment providers, delivery and fulfillment providers, email tools, analytics tools and advertising tools. We use Meta Pixel for advertising measurement and may share online identifiers or activity with Meta subject to your settings and applicable law.

5. Cookies and international processing

Necessary, analytics and advertising cookies may be used. Shopify and other providers may process information in Switzerland, the United States or other countries.

6. Your choices and requests

You may ask us to access, correct or delete personal information, or to stop marketing communications, by emailing support@whyandwonder.com. We do not knowingly sell personal information.

7. Children and updates

The store is directed to adults making purchases. We do not knowingly collect personal information directly from children under 13 for marketing. We may update this policy when our store, providers or legal obligations change.